FAQs

FAQ

Common Questions

Yes. We are by appointment only at our studio in Aldershot, on the Hampshire/Surrey Border. Please see the “Contact us” on the website.
Capturing your Iris typically takes around 20 minutes. Then, we will discuss with you at your appointment about any effects you might be interested in and explore your Wall Art options.
No. The process of capturing your Iris is non invasive.
Yes, we use flash photography and therefore request that if anyone is sensitive to flashing lights, such as those with photosensitive epilepsy, to refrain from booking an appointment.
No. You will be seated and comfortable, and we have a chin/head rest for your comfort too. The camera lens is moved backwards or forwards to focus on your Iris, but is never close to your eye at any point.
The flash will reflect off the contact lenses and will make the image unusable. Therefore, we ask customers to remove their contact lenses at the time of the session. So please bring a container to put them in to, if this is required.
Ideally, we would prefer customers to remove their false eyelashes at the time of the shoot, as this may cause reflection issues during the photo shoot.
We will take a number of photos and then present these to you soon after, if you wish. We will also discuss and guide you in choosing your distinctive piece of art from the selection of styles and effects that we offer, as an integral part of your experience with us. We will endeavour to process your order in a timely manner, and take no longer than 14 days from session to delivery.
No, you don't. You can have the Iris with no effects added. We will work with you to deliver your preferences and the decision to incorporate additional effects is entirely yours.
We can create many Irises into one image. More time will be required in photographing the Irises and for post production work. Please refer to our Products and Pricing page. If you require additional Iris’s to the prices included within our Products and Pricing page, please email us for a price.
Yes, we do. Please send us an email with your details and we will get back to you to discuss your requirements.
Yes, we can do events by appointment. Please contact us with your requirements and we would be happy to put a quote together for you.
Yes, we will show you a comprehensive selection of wall art finishes for you to view. Also, at event sessions, we will bring our range of wall art options and samples for your convenience.
The minimum age to book a photo session is 18. Anyone below this age will be required to be accompanied by an adult. We can capture the irises of children from 5 years of age, providing they are able to sit still during the photo session.
No, unfortunately we do not photograph any Pet Iris’s at present.
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